This Privacy Policy explains how MVAIndia collects, uses, shares and protects information when you visit our website or engage our Managed Virtual Assistant services from India.
Effective Date: January 10, 2026
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We collect information you provide and limited usage information.
Name, email, phone/WhatsApp, company name, requirements, and any details you share via forms, email or calls.
Basic analytics such as pages visited, device/browser type and approximate location (as available through standard analytics tools).
If you engage services, your VA may access your tools and data only as permitted by you. You control credentials, permissions and approvals.
We use information to deliver services and improve operations.
To respond to inquiries, scope requirements, onboard your VA, and support continuity.
To send updates about your engagement, answer questions, and coordinate next steps.
To improve our website, templates, SOPs and internal quality processes.
We do not sell your information. We share only when needed.
We may use trusted service providers (e.g., email, hosting, analytics) that support our operations and are required to protect information.
We may disclose information if required by law or to protect rights and security.
We may share information when you request or authorize it.
We take practical security measures and follow client-defined access governance.
You control access to your systems. We encourage least-privilege and role-based permissions.
NDA can be provided on request. We follow confidentiality expectations and operational safeguards.
We use reasonable administrative and technical safeguards; however, no method is 100% risk-free.
Our website may use cookies or similar technologies to improve user experience and measure performance. You can control cookies through your browser settings.
You can request updates or deletion of certain data where applicable.
You may request access to or correction of your contact information stored with us.
You may request deletion of inquiry records unless retention is required for legal or contractual reasons.
If you receive marketing emails, you can opt out anytime using the unsubscribe link (if applicable).
MVAIndia operates from India and serves global clients. If you access our website from outside India, your information may be processed in India or other locations where service providers operate.
We may update this Privacy Policy from time to time. The latest version will be posted on this page with an updated effective date.