What is a General Virtual Assistant?
A General Virtual Assistant supports everyday administrative and operational tasks such as email handling, scheduling, data entry, CRM updates, research and coordination.
Is this a freelancer marketplace?
No. MVAIndia provides a Managed VA model. You manage tasks; we manage the VA resource, continuity and replacement support.
What tasks are best to delegate first?
Most clients start with inbox management, scheduling, data cleanup, CRM updates and recurring follow-ups—then expand into operations tracking and research.
How do you handle data security and access?
We follow client-defined access policies and can work under NDAs. You control credentials, permissions and tools; the VA operates within your governance.
Can you align to US/UK/EU/AU time zones?
Yes. We routinely support global business hours based on your preferred overlap and communication cadence.
Do you provide project management?
You remain responsible for task prioritization and project management. We manage the VA’s availability, continuity and delivery standards.
What is the starting cost?
Pricing starts from $5/hour depending on scope, engagement model and required hours per week.
Can I start with a pilot?
Yes. A 2–4 week pilot is a common way to validate communication, tools, workflows and reporting before scaling.
What happens if my VA is unavailable?
As part of the managed model, we support continuity planning and replacement options to reduce disruption.
Can I scale up to multiple VAs?
Yes. You can add hours or additional VAs to cover admin, data and coordination functions as volume increases.
What tools can your VAs work with?
General VAs commonly work with Gmail/Outlook, Google Workspace, Microsoft 365, CRM tools, spreadsheets, task boards and your internal systems.
How do we track output and progress?
We can maintain task logs and weekly summaries based on your preferred workflow (task boards, spreadsheets, email updates or SOP checklists).
How fast can we start?
Once requirements and access policies are confirmed, onboarding can begin quickly depending on scope and availability.
Is this suitable for founders and agencies?
Yes. This service is commonly used by founders, agencies, consultants and operations teams who want consistent admin execution without local hiring.
