Clinics and healthcare businesses lose time to scheduling, intake follow-ups, insurance workflows, referrals, and documentation. A Healthcare Virtual Assistant (VA) helps you execute these non-clinical admin workflows reliably—without hiring locally.
We support global clients hiring a Healthcare VA, Medical Virtual Assistant, or Healthcare Administrative VA for scheduling, patient coordination, insurance support, referrals, documentation, and reporting.
Remote-ready workflows designed to reduce front-desk pressure and keep your operations moving. You control tools, access and approvals.
Bookings, reschedules, confirmations, reminder routines, waitlist and no-show recovery with logs.
Form distribution, document collection, missing-item tracking, checklist completion and handoff notes.
Eligibility workflow steps, benefits notes preparation and prior authorization tracking dashboards.
Inbound/outbound referral tracking, documentation coordination, follow-ups and status reporting.
Folder structure, naming conventions, document trackers and audit-friendly admin notes.
Weekly/monthly reporting packs across scheduling, intake backlog, referrals and admin productivity.
Maintain follow-up queues, track statuses, request missing documentation and prepare updates for your billing team.
Update demographics, communication logs, appointment notes (non-clinical) and maintain clean, searchable records.
Coordinate calendars, meeting notes, internal trackers and operational tasks that keep your clinic team organized.
Share your workflow, tools, timezone and hours/week. We will recommend a pilot or dedicated VA setup aligned to your SOP and access policies.
The advantage is operational: consistent execution, scalable capacity and continuity—while you keep full control.
Extend admin throughput beyond local hours and keep intake and scheduling moving consistently.
Checklists, task logs and structured reporting for predictable operations and visibility.
Least-privilege access approach, NDA support and alignment to your governance and tools.
Choose a model based on workload volume, coverage needs and SOP maturity.
Validate workflow fit, reporting cadence and output quality before scaling.
Best for recurring scheduling, intake follow-ups, referral coordination and reporting.
For multi-location or high-volume operations requiring extended coverage windows.
Clear answers to common buying questions.
A Healthcare VA supports non-clinical admin workflows such as scheduling, intake coordination, insurance support steps, referrals and reporting.
No. We provide administrative support only. Clinical decisions, diagnosis and prescribing remain with licensed providers.
You get a managed VA resource with continuity support. You manage tasks; we manage the VA resource (attendance, continuity, replacement).
Yes. Coverage hours and reporting cadence can be aligned to your timezone requirements.
We operate in a HIPAA-aware manner and align to your policies. You control access, permissions and approvals; we follow SOPs and maintain logs.
Yes. A short pilot is recommended to validate scope, SOP fit and reporting cadence before scaling.
Share your workflows, tools, timezone and hours/week. We will recommend the right engagement model.